Correct and timely invoicing strongly contributes to customer satisfaction and a healthy cashflow. Abillity® is the proven billing, credit management and collection system, especially suitable for parties with above-average complex billing and/or collection processes, such as telecom serviceproviders. It enables you – in the telecom industry in particular- to configure and manage your complete ordering process ‘from collection to collection’. Important: billing, including digital, is based on fully configurable cycles and the most complex rating rules. Abillity® also adds value for energy suppliers, publishers and other organisations with large customer bases and complex products and services.

Advantages
• Complete control of complex billing and collection processes
• Configurable billing cycles, based on the most complex rating rules
• Excellent performance, at large volumes of data and invoices 
• Invoices generated in many formats: paper, digital and via e-billing
• All data on customers, products/services, usage, invoices and payments available via web portal (EBP)
• Wide range of standard reports, other reports on request
• Complete auditing

Abillity® modules
Abillity® can easily be mapped on the operational processes in the Telecom Operations Map. The modules can be grouped on the following process levels:
• Customer Care Process
• Service Development & Operations Processes
• Network & Systems Management Processes
• Information Systems Management Processes

Technical basis
• Sybase database
• MS Office compliant
• Fully equipped for interfaces with other systems, for instance via API 

Downloads
• Abillity® brochure
• Abillity® whitepaper
• Complete overview of the Abillity® modules and their role in eTOM

Abillity® has a perfect connection to Microsoft business products, such as MS Analysis and Reporting services. 
Click here for a successful real life example (in Dutch).