BBned / BBeyond
• BBNED: high-speed and reliable broadband services to internet providers,
application service providers and telecom companies
• BBEYOND: high-speed and reliable broadband services for the business market
• Superior DSL, VDSL and fibreglass technology, fully integrated architecture,
guaranteed availability.
• Focus on reliability, quality and optimum customer support
Challenge
• Replace sub(billing) systems with a single integrated billing solution
• (technical) collaboration and communication with the existing
front- end and communication systems
• Enable rapid launch of products and services
• Flexibility to define prices and discounts at all possible levels
• Easy (central) search for information
• Control mechanisms and audit functionality to guarantee and demonstrate accurate billing
FIQAS Solution
• Solution based on Abillity®
• Standard billing modules ensure completely configurable processes such as rating, invoicing, invoice printing
• API module enables communication with front-end systems
• Detailed discounting module enables discounts for subscriptions as well as usage
• Customer-specific web screens that exchange information with the database
• Phased project approach, I per product line, including learning process (base don 'lessons learned')
Results/Key benefits
• Integrated billing whereby all services are invoiced from a single application
• Implementation of very flexible price and discount structures, whereby the complexity
is only visible for the parts of the organisation directly involved
• Implementation of a reliable and quick reporting module
• Rapid communication between front-end and provisioning systems, including check mechanisms that
guarantee that invoices are only created for what was technically provisioned.
• Control of processes and costs using the audit and revenue assurance module
• Phased delivery resulted in better planning, requirements and results.
In addition, this approach distributed the operational risk and enabled the organisation to respond to changes in the market that occurred during the implementation.
For more information
• +31 (0)297-282323
•
sales@fiqas.nl