Easynet
• Easynet Netherlands, part of BSkyB, has been providing ‘superbly managed network 
   and hosting solutions’ since 1994.
• Managed networks (fully managed national and international network solutions, 
   including integrated data, voice and video services), Managed Hosting (secure and 
   flexible hosting solutions), Managed Internet (fully managed, high quality internet 
   access), Managed Telepresence (virtual face-to-face meetings) and IP Solutions 
   (managed fully end-to-end).
• >5.000 business customers in the Netherlands.

Challenge
• Streamlining of several  telecom business processes in an integrated solution.
• Direct conversion from commercial orders to technical orders (provisioning).
• Full support of Move, Add, Change and Delete functionality.
• Convergent billing: all products and services in one, single invoice.

FIQAS Solution 
• Telecom Business Support System (Sales, Order Entry, Customer Care, Provisioning, MACD etc), 
   steered by automated workflow.
• Billing & Collections fully outsourced to FIQAS.

Results/Key benefits 
• All telecom products/services, customers and processes fully integrated in 1 flexible system, which is 
   maintained by Easynet.
• Seamless integration with billing & collection system ensures trouble free processing from the first 
   customer contact up to and including payment collection.
• Reliability and continuity by outsourcing to experienced FIQAS billing & collection professionals.

For more info
• +31 (0)297-282323
• sales@fiqas.nl