eBay Classifieds Group
• eBay Classifieds Group: one of the largest players worldwide in the area
   of ‘classified ads’, with 8 brands spanning the globe (Marktplaats.nl, Mobile.de,
   Dba.dk, Bilbasen, eBay Classifieds, Gumtree, Kijiji, LoQUo).
• Marktplaats.nl: Holland’s busiest high street, with some 1.200.000 visitors per day
• Variety of product types and revenue streams
• 100% customer focus, complete service via internet, continuous service improvements and innovations.

The challenge
• Outsourcing of ‘centralized billing & 1st phase collection’ to a flexible and experienced partner.
• Flexibility (in system and professional services) in the support of all possible labels, product types,
   revenue streams, for various countries/languages.
• Weekly, monthly and ad-hoc invoicing; monitoring and processing of payments, reconciliation
   with sub-ledger; complete debtor administration, including dunning process.
• Consultancy on credit risks; structural DSO reduction.
• Input from/Output to eBay Classifieds Group systems.

FIQAS Solution
• Complete billing, collection and credit management process, in a FIQAS Outsourced Billing Services set-up.
• Solution in Abillity®, in one set-up as blueprint for all (international) invoicing streams.
• Integrated end-to-end solution for complete ‘collection to collection’ flow, with maximum web-based
   access to invoice and payment status.
• Consultancy, configuration and monitoring of dunning process in view of DSO reduction.
• Phased project approach: starting with Marktplaats.nl, then roll-out to other labels/countries.

Results/Benefits
• Quality and continuity ensured by team of experienced billing managers, at a limited investment.
• Integrated billing and collection solution, allowing all products and services to be invoiced/
   collected from 1 application.
• FIQAS billing and collection solution seamlessly integrated in the eBay Classifieds Group set-up and processes.
• Flexible, configurable processes which can easily be adapted to the ongoing innovations of
   eBay Classifieds Group.
• Reduced risk by phased project approach, which enables parties to quickly adjust to market
   developments, even during the implementation.

More info
• +31 (0)297-282323
• sales@fiqas.nl