Ortel Mobile
• MVNO with mobile telephone services in the Netherlands, Belgium and Germany
 (with rapid expansion to other countries).
• One of the largest providers of prepaid mobile telecommunication services in Europe.
• Focus on immigrants and foreigners living temporarily in the Netherlands, Belgium and Germany
• Using Ortel, they can call family, friends and acquaintances at home for a low rate
• USPs: ease of use, reliability, very (often extremely) attractive rates for
  international mobile calls and text messages, high quality network (KPN), pay per second.
• Efficient purchasing policy and strategic partnerships result in low rates for customers
and high quality, reliability and continuity.
• Ortel Mobile emphasis social role by sponsoring prominent multicultural events.

Challenge
• To gain control of invoices from carriers.
• Complex calculations for different types of rates, e.g. Roaming, MMS, data
• Speed at high volumes.
• To gain insight into end customer’s calling behaviour and thereby determine optimum pricing.
• To gain insight into the performance of resellers thereby fast and simple provision reports.
• Detailed reports to view daily key figures.

FIQAS Solution
• Mobile cost and revenue rating, based on Abillity® technology.
• Microsoft Analysis service
• Data warehouse with rated usage is linked to sold SIMs
• Microsoft Reporting service
• Web-based management reports, including:
• Analysis and prognosis of use and revenue
• Carrier Bill checks
• Fraud detection
• Completely outsourced to FIQAS, retail and wholesale.

Results/Key benefits
• Scalable, future-ready solution, based on the latest technologies.
• Reliable and fast reports.
• Enables good checks of carrier invoices.
• Daily reports as KPIs for strategic management decisions.
• Daily reseller reports provide in insight into the performance of resellers and improve collaboration.
• Thanks to the outsourced model, manageable costs and minimum effort for Ortel.

For more information
• 0297-282323
• sales@fiqas.nl