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A flexible, scalable and future-proof solution for payment processing.
Insurance company InShared has successfully gone live with Abillity®, FIQAS’s credit management solution. With a large customer base and (international) growth ambitions, InShared was looking for a payment processing solution that would meet high standards for flexibility, volume, security and integration.
As an insurer, InShared must also comply with strict laws and regulations. That is why the company chose FIQAS: a certified partner offering a proven solution that meets all functional, technical and compliance requirements.
The solution: seamlessly integrated and largely automated
Abillity® offers a comprehensive set of standard functionalities, all easy to configure through its intuitive web interface. Thanks to its open API structure, InShared was able to integrate the system quickly and smoothly within its own platform.
Abillity® processes invoices and debtor mutations in real time, collects payments via SEPA direct debit, and automatically reconciles chargebacks and manual payments. Smart automated reconciliation and payout mechanisms keep manual work to a minimum. Efficient API calls ensure all systems remain continuously synchronised, giving both InShared and its customers an up-to-date view of invoice statuses at all times.
With its extensive integration capabilities, Abillity® has become a solid link within InShared’s system landscape — fully aligned with their requirements for security and scalability. In addition, Abillity® supports multiple administrations within a single implementation. An important advantage for InShared’s international ambitions.
A smooth project and flawless migration
The project was characterised by a strong ‘can-do’ mentality on both sides: proactive, knowledgeable and with genuine enthusiasm. InShared was able to configure and test many of its processes independently, while FIQAS provided additional expertise and support where needed.
Abillity® replaces an existing system at InShared. The complex data migration, including historical customer data and each customer’s financial position, ran smoothly and without complications. The result: a seamless transition, with no impact on the customer experience.
The result
The go-live marks the start of a robust, future-proof solution that perfectly meets InShared’s needs and expectations. And according to both project teams:
“A collaboration both teams proudly rate a 10.”
