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With Abillity®, you can easily connect your accounts receivable management to a collection agency of your choice with a comprehensive two-way integration.
Collection agency integration
Case registration
Integrate the transfer to the collection agency seamlessly as the final step in your reminder strategy. Abillity® gathers all necessary data and registers one or multiple invoices for follow-up after the amicable collection process.
Status update processing
Periodic status updates from the collection agency are automatically processed in Abillity®. This ensures your collection staff always has current insight into the progress.
Payment update synchronisation
When a debtor makes a payment, either to your organisation or to the collection agency, these transactions are properly processed and synchronised between Abillity® and the collection agency. This keeps both administrations perfectly aligned.
Results processing
Depending on the outcome of the collection process, invoices are either fully paid or written off. This can be indicated with a specific classification, ensuring the financial system receives the correct reporting.
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