Wero: European payment innovation that will reshape your processes

08 July 2025 Billing Collection
Example of the Wero payment app showing P2P transfer via mobile number and QR code

Wero is more than just another payment method. It’s Europe’s strategic response to the dominance of global players such as Visa, Mastercard and PayPal. And it directly impacts your finance operations, from invoicing to collections. For organisations aiming to optimise their order-to-cash process, Wero is a development worth following closely.

What is Wero?

Wero is a European mobile payment system developed under the banner of the European Payments Initiative (EPI). The goal: a single digital wallet for Europe, built on real-time SEPA Instant Payments. No need to enter IBANs, users can pay easily using mobile numbers, QR codes or payment requests.

The name Wero combines ‘we’, ‘euro’ and a nod to the Italian vero, meaning ‘true’. It positions itself as the trustworthy European alternative to existing payment platforms.

Wero will gradually replace iDEAL as the default payment method in the Netherlands from 2026 onward.

Why this matters for finance and credit management

Wero signals not only a shift in technology, but also in behaviour. Dutch consumers and businesses have relied on iDEAL for years, but preferences are shifting towards mobile, real-time payment. A trend already visible in Belgium and Germany.

For finance and credit management professionals, this change will influence customer experience, payment flows and internal processes.

Key implications for your organisation:

  • Faster payments through SEPA Instant → improves DSO and cash flow
  • User-friendly payment experience → drives conversion in self-service portals
  • Shifting payment preferences → demands greater flexibility in invoicing

How Wero works

The first version of Wero focuses on peer-to-peer (P2P) payments using mobile numbers. Users link their bank account to their phone number and can send, receive or request money through the Wero app. Without needing an IBAN, using contacts or QR codes instead.

What sets Wero apart from services like WhatsApp or Tikkie? Its strength lies in European uniformity: one payment solution across borders, with real-time settlement and no reliance on commercial platforms. This brings convenience, reliability and scalability for both individuals and businesses.

And it’s fast: thanks to SEPA Instant, funds are transferred within 10 seconds, 24/7, including weekends.

For businesses, this speed and simplicity will soon extend to B2B use cases. Enabling faster payment reminders, frictionless payment links in emails or portals, and less manual follow-up.

The rollout: Wero is coming to the Netherlands

  • July 2024 – live in Germany
  • Late 2024 – Belgium and France
  • 2025–2026 – Netherlands, Luxembourg and other European countries

In Belgium, banks like KBC, Belfius and BNP Paribas Fortis already support Wero. In the Netherlands, iDEAL will be gradually phased out, marking a significant shift. Dutch banks are participating in the transition, and Wero is expected to be widely available to both consumers and businesses from late 2025 or 2026.

What this means for your business

Whether you’re in finance, credit management or customer service, Wero will redefine the payment experience. And with it, your customers’ expectations. Forward-thinking organisations that prepare now will gain a competitive edge in both cash flow and customer satisfaction.

Finance leaders are already considering:

  • Integrating Wero into portals and payment links
  • Streamlining collection processes using SEPA Instant
  • Replacing legacy payment systems with flexible APIs
  • Analysing customer behaviour and payment preferences

From payment method to strategic enabler

Wero is more than just a new payment platform. It’s part of a broader shift towards an integrated, real-time order-to-cash process. That’s where its true strategic value lies. By embedding payment solutions into your invoicing and collection workflows, you not only increase efficiency, you improve customer experience.

Ready to integrate Wero?

Wero adoption may accelerate just as quickly as iDEAL once did. Organisations that are customer-centric and data-driven would do well to explore how Wero fits into their payment and collection processes now, before the shift becomes urgent.

How to prepare your organisation

Want to learn how Wero could connect to your payment and credit management flows? Or how to ensure you’re ready when your customers start using it? Get in touch.

Gonnie van Haarlem

Customer Ambassador

+31 297 382323 Plan een online demo

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