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Ziggo Zakelijk provides voice, data, and managed hosting services to both large-scale enterprises and smaller businesses across the Netherlands..
The motto of Ziggo Zakelijk is ‘At home, in your shop, at the office. In hospitals and in education. Ziggo works so you can do your work. Your way. Anywhere. Anytime.’ This ambition is fulfilled through a diverse business menu where customers can flexibly tailor their package to best suit their needs..
The standard offerings on the menu include features such as ultra-fast and stable internet, which can be upgraded or downgraded according to requirements, telephony with 1 or 2 fixed lines, unlimited calling and hosted VoIP, an extensive TV package, and mobile telephony over the Vodafone network. Furthermore, Ziggo Zakelijk customers can rely on personalized advice, a free customer service available 7 days a week, and no unexpected costs. For larger-scale clients, Ziggo Zakelijk provides tailored specific solutions.
Ziggo Zakelijk is supported in its administrative back-office processes by FIQAS services and software. The invoicing for various telecom and ISP services is outsourced to FIQAS by Ziggo. Previously, Ziggo handled these financial processes internally using different systems. With FIQAS’ solution, this approach has been significantly transformed: FIQAS now manages almost all the work using a single central platform, the advanced rating and billing system Abillity®.
The experienced FIQAS team oversees the entire process of data collection, rating, and invoicing through the Managed Billing Service. In the mediation process, consumption data from various sources is gathered and processed into the unified Abillity® format, seamlessly feeding into the invoicing process. By operating from one central system, the entire process gains efficiency, becomes more adaptable to changing requirements and preferences, and ensures Ziggo’s business clients receive a guaranteed accurate consolidated invoice.
Ziggo Zakelijk chooses FIQAS for several reasons:
- The solution offers one cohesive rating and invoicing process for various consumption streams and subscription types without requiring customization.
- Abillity® serves as an automated financial solution seamlessly integrated into the system landscape of Ziggo Zakelijk.
- FIQAS is a 100% reliable partner, enabling Ziggo Zakelijk to accurately and transparently invoice its business clients. This reliability ensures the trust and confidence of their customers..
