Configuration

Abillity^® allows you to create custom roles with precise permissions for viewing and modifying data. Users can be assigned multiple roles and specific administration access. All user actions and processes are logged.

The system supports strong passwords with periodic updates and compatibility with common SSO systems.

Create multiple business units in Abillity^® for different customer groups, separate companies, or other segmentation needs.

Each business unit has its own configuration and segregated data. User and role access can be configured per business unit.

Configure different account types for clear identification and process segmentation. Define whether accounts are for organisations or consumers, with required fields for personal/address data. Accounts can function as both debtor and creditor without requiring separate entries.

Easily define and record account structures to visualize relationships between accounts and support business rules and processes.

Configure different invoice types to differentiate collection processes. Define which types require collection and customize reminder approaches accordingly.

Seamlessly supports all SEPA banks in the Netherlands and participating countries. Accommodates bank-specific features and multiple bank accounts per business unit.

Pre-filled list of customizable bank transaction types to properly channel incoming payment transactions.

Configure follow-up actions for different chargeback reasons, including:

• Automatic re-collection
• Customer notification
• External system signaling
• Or a combination of these actions

If you recognize – based on the reason for the cancellation – that a subsequent direct debit will fail anyway, Abillity^® can automatically close the direct debit mandate. This prevents unnecessary costs.

Define various write-off and surcharge types for different scenarios, ensuring proper financial accounting allocation.

Configure block templates for:

• Collection
• Payment
• Matching
• Reminders

Apply filters to control template availability for specific debtors/invoices.

Define payment arrangement templates with:

• Number and duration of terms
• Fixed amounts or percentages
• Due dates and grace periods
• Debtor/invoice-specific filters
• Optional approval workflows
• Interest calculation capabilities