The Abillity® credit management module is easily integrated within your existing system landscape. Use the standard API connection or consult with FIQAS if your systems don’t support this. We always have a solution.
Easy integration
API connection
The Abillity® platform can be easily integrated independently into your organisation’s system landscape by using our RESTful API. Complete API documentation is available via Swagger documentation.
Access to the RESTful API is through the OAuth 2.0 standard. Using a ClientID and Secret, a token is provided, which is then used in communication with the API. For each set of credentials, you can easily set which business units are accessible or not.
Debtor, invoice and payment preference
The Abillity® API offers a complete set of API calls to provide the Abillity® platform with the right information.
This includes debtor and invoice information, but also payment preferences. In short: the source for credit management processes.
Customer portal and CRM
Using API calls, you can always easily retrieve the current status of invoices for a debtor. This includes invoice overviews, collection or payment status, but also whether specific debtor actions apply to an invoice.
Optionally add customer self-service options to your customer portal. This allows customers to add disputes or payment promise blocks to invoices, or enter into payment arrangements for one or more invoices. Of course, within the framework set by your organisation.
Financial results reporting
Credit management results naturally impact your organisation’s financial position. A standard report is available from Abillity® that shows the changes in financial position due to credit management.
Collection agency transfer
When the amicable collection process doesn’t have the desired effect, you can easily compile and transfer a case file to the collection agency from Abillity®. The case number is actively monitored. Interim payments to your organisation or the collection agency are automatically synchronized, and current statuses and results are directly visible on the relevant invoices. This keeps both administrations always in sync. Based on the final result, cases can be closed including write-offs when applicable.
BI system integration
The Abillity® API offers a set of specific ‘sync calls’ that allow you to easily implement integration with a business intelligence system.
All changes that have taken place within Abillity® credit management within a certain timeframe can be easily retrieved for processing in your BI system.
Integration alternatives
If your organisation’s systems cannot integrate via API, FIQAS can help.
Contact us to discuss your requirements.