Port of Rotterdam starts using FIQAS’ Abillity®

15 May 2019 Billing Collection Rating

Port of Rotterdam has started invoicing port dues for seagoing vessels this week using FIQAS Software’s PortAbillity® solution.

With PortAbillity®, ship visits to the Rotterdam port area are automatically and in real-time translated into an invoice. Following any validation by the Port Authority, the data is instantly converted into an invoice. FIQAS’ solution was officially launched on May 13th by Paul Smits, CFO of HbR, who produced the first invoice with just one mouse click. The feedback from customers and staff regarding the new port dues system has been notably positive.

The port of Rotterdam is responsible for the activity in Europe’s largest port, receiving around 30,000 seagoing vessels annually. Port dues for seagoing vessels encompass all costs settled based on a ship’s visit: port dues, quay, buoy, and piling fees, waste charges, including discounts. FIQAS is a seasoned Dutch specialist in tariffing, invoicing, and debtor management for companies with complex processes and substantial volumes of data..

PortAbillity® is an innovative invoicing solution comprising a web-based submission portal communicating with modules from Abillity®, FIQAS’ proven off-the-shelf invoicing platform. The PortAbillity® solution covers the process from data collection, supplementation, validation, and calculation to invoicing, presentation, and reporting.

Developed by FIQAS in close collaboration with the Port Authority, the solution was delivered through a challenging project following the Agile methodology. During the project, successful integrations were achieved with applications already in use by the Port Authority. Processes surrounding the collection of port dues were redesigned and optimized where needed. In a subsequent phase, the collaboration will further optimize the collection of inland port dues.

The new port dues system aligns perfectly with the Port Authority’s ambition to be the world’s smartest port. Through digitization, the port dues process becomes more rational and efficient for users, simplifying it for customers.

Want more information?

Are you curious whether our platform is suitable for your organisation?
We’d love to have a conversation with you!

Willem Lemmers

Senior Consultant

+31 297 382323

The positive impact of credit management on customer experience

To leverage credit management as a strategic instrument, organisations must expand their perspective beyond basic collection processes. Here’s how to implement strategic credit management practices that enhance both business operations and customer satisfaction.

Happy holidays

We wish you a Merry Christmas and lots of ‘Quality time’ in 2025.

Thank you for your confidence in FIQAS.

In 2025 we will continue to be ‘simply’ First in Quality And Service!

When should you send your first B2B payment reminder?

When you contact your customer before the invoice becomes overdue, you can prevent payment reminders. At FIQAS, we call this principle ‘Action Before Collection’. This approach allows you to resolve potential issues early, ensuring payments are processed smoothly.