The Sound of Data specializes in (worldwide) inbound telephone services, IVR solutions, text messaging, mass votingand WhatsApp integration. The Sound of Data proposition includes 0800 and 09x service numbers, SMS- services and services for smart international numbers for call centers. These services generate the usage data that is processed by FIQAS into debit, credit, control and commission invoices. Processing these data is – in parts – complex.
For Sound of Data FIQAS manages the rating and invoicing processes, that are offered as a professionally managed outsourced service. The service covers both the complex existing rating processes and the additional data flows that so far were processed into invoices by Sound of Data in an in-house manual process.
FIQAS offers full support for the processing of usage data from Sound of Data. For the managed services for Sound of Data FIQAS employs the advanced and flexible rating, billing and collection software platform Abillity®. The FIQAS solution supports the complete process, including the administration of customer data, the collection of raw usage data and correct invoicing. The process is transparent and provides full insight into the underlying data, for Sound of Data’s customers as well as employees. Transparency for SoD’s customers is also achieved by a customer portal.
After a brief and efficient implementation project the FIQAS Managed Service for Sound of Data became fully operational in early 2016. The web-portal came online in 2016 as well.
Be as successfull as Sound of Data when rating and invoicing
Is your proposition somewhat similar to that of Sound of Data? Do you have complex financial processes – pricing, billing and / or collection – or do you have to deal with large amounts of data, transactions and invoices? Do you want to outsource these processes to a reliable partner with years and years of experience in managed services and a state-of-the-art software platform? Let us convince you of our approach, contact us for a proposal now.
What made Sound of Data select FIQAS ?
- Processing of usage date into debit-, credit, control and commission invoices is complex
- FIQAS manages the complete process, including the administration of customer data, the collection of raw usage data and correct invoicing
- Transparent process provides Sound of Data’s customers as well as employees full insight into the underlying data
FIQAS and Sound of Data
- Sound of Data specializes in (worldwide) inbound telephone services, IVR solutions, text messaging, mass voting, customer contact solutions and WhatsApp integration.
- In a managed service FIQAS processes the usage data into debit, credit, control and commission invoices, using the Abillity® rating and billing platform.