)){kind=small}
The final step in the invoicing process is sending the invoice. Three factors are important here: certainty of receipt, secure sending, and flexibility in distribution channels. Because a sent invoice that isn’t properly received will not be paid (or will be paid more slowly) regardless of circumstances.
Billing
Sending invoices
Flexibility in distribution channels
Every customer is different. You deal with different types of customers – think of business customers and consumers. But also with personal preferences of contacts. For one, sending a push notification announcing that the new invoice is ready in the portal or app works best. Another prefers to receive an invoice by mail or is required to receive an e-invoice.
Different strokes for different folks. That’s why in Abillity® you have all the flexibility regarding sending invoices. And if you allow it, customers can also set and manage their preferences through customer (self)care.
Distribution under control
When sending invoices in large volumes, there are more factors to consider than just the sending itself. For example, think about the impact on your customer service if you send thousands of invoices simultaneously. With the Abillity® Invoicing module, you can manage the distribution process yourself. And however you set it up, it always contains a complete audit trail; from the creation of the invoice to sending.
Safe and trusted
You want to prevent your invoice from being mistaken for a phishing message. Instead of sending invoices by email, it’s better to use e-invoices or make invoices available through a portal or app. You can then notify your customer via app notifications that a new invoice is ready. We’re happy to advise on the possibilities for sending invoices securely, because by using the right channels, combined with the right content in communications, you keep malicious actors at bay.
Want more information?
Are you curious whether our platform is suitable for your organisation?
We’d love to have a conversation with you!