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Now that PostNL Transport has also implemented the Abillity® platform as its rating system, PostNL is a step closer to its ambition of becoming the largest provider of logistics solutions and postal services to, from, and within the Benelux.
A single generic process for all its entities
PostNL has been the largest mail and parcel processor in the Netherlands for years. However, to ensure continuous scalability and cost-effective operations, PostNL has aimed to standardize the process of rating and invoicing for all its entities.
PostNL has defined a product and service model that describes all PostNL services in the same manner. This description is utilized by various systems supporting the chain processes (intake, delivery, rating, invoicing, and financial reporting) of all different entities.
Abillity® as part of the target architecture
Within these chain processes (designated as target architecture by PostNL), Abillity® is utilized to compile the products and services (rating). Various parameters are employed to establish accurate rating. These include factors like quantities, volume, weight, distance, time, and geographical location associated with an order. Parameters are also recorded in master data and/or the specific customer information.
Consequently, PostNL can easily generate invoices based on generic descriptions, even when the underlying products and services differ.
PostNL retains full control over its process and data
By opting for the Abillity® platform, PostNL employees are empowered to observe, control, monitor, and resolve exceptions within the rating process. They have complete access to and insight into all data, parameters, and process steps.
