In the dynamic mobility sector, efficient and flexible service delivery is essential. Arriva rises to this challenge with an extensive network of buses and trains, operating in nine of the twelve Dutch provinces. Every day, thousands of people travel with Arriva for work, school or leisure. With 4,200 dedicated employees, Arriva guarantees a pleasant travel experience – and FIQAS supports this with a flawless invoicing process.
Invoicing for business mobility
FIQAS handles the complete invoicing process for Arriva’s business customers. This includes (employee) monthly subscriptions and single journeys at reduced rates. Accurate and clearly structured invoice specifications are essential – they support internal processes such as cost allocation and provide business clients with a clear overview.
FIQAS also manages the invoicing of individual tickets, such as day passes, OV Tour Passes and special packages like Keukenhof tickets. In addition, FIQAS handles invoicing for glimble by Arriva, an innovative travel app that enables users to plan door-to-door journeys and combine multiple modes of transport, such as public transport, shared mobility, cycling and walking.
A reliable and scalable invoicing solution
By outsourcing its invoicing processes to FIQAS, Arriva can fully focus on its core activity: providing a high-quality travel experience. At the same time, Arriva maintains full insight into all invoicing activities and underlying customer data through Abillity®. This ensures a transparent, reliable and scalable financial process.
Partners in mobility
The collaboration between Arriva and FIQAS goes beyond a standard client-supplier relationship. We work closely together and share a common commitment to optimising mobility services. With FIQAS’ high-quality software, expertise and dedication, Arriva is assured of an invoicing process that integrates seamlessly with their operations – and continues to grow alongside their ambitions.
About Arriva
Arriva is a leading provider of passenger transport across Europe. With around 40,000 employees and approximately 1.2 billion passenger journeys annually across 13 European countries, Arriva proudly connects people and communities through buses, trains, coaches, trams, waterbuses, car and bicycle sharing schemes, and on-demand transport solutions – safely, reliably and sustainably, and always striving to do better.
About FIQAS
Since 1989, FIQAS has supported organisations with their invoicing processes and specialises in executing complex and large-scale payment processes. From transaction processing and rating to invoicing and collection – regardless of industry or organisation type. Each month, FIQAS processes over a billion transactions, generates millions of invoices and sends tens of thousands of reminders. It’s no coincidence that renowned companies across the globe choose the expertise of FIQAS and its Abillity® platform.