FIQAS handles the execution and monitoring of monthly invoicing and collection processes for Simpel, a SIM-only provider.
Outsourcing these processes contributes to Simpel’s efficient operations, enabling them to offer services at very low rates. For these ‘managed billing services,’ FIQAS utilizes the proven invoicing solution, Abillity®. Through migrating billing and collection for customers from other systems, Abillity® has become the leading billing solution for Simpel.
Simpel is a provider of cost-effective SIM-only subscriptions. Since 2007, Simpel has been offering affordable SIM-only subscriptions, hassle-free. Simpel simplifies complex matters, making them accessible to everyone. To offer these very low prices, all processes must be streamlined. By outsourcing invoicing and collection processes to billing specialist FIQAS, Simpel ensures proven process efficiency while maintaining distant control over these crucial business operations.
FIQAS employs its in-house developed Abillity® platform for the Managed Billing Service for Simpel. This advanced software suite integrates into the system landscape developed by Enrise, following the 4-tier architecture, which also connects to the CRM system of Business Base.
FIQAS and Abillity® offer several strengths for Simpel. To ensure revenue and customer contact distribution, FIQAS invoices for Simpel every business day. Risks are mitigated in various ways, including facilitating interim prepayments. The Abillity® application allows for a complete audit of processed usage, and online payments are validated and audited before appearing in Simpel’s bank account. Moreover, Abillity® provides a complete set of financial reports and exports that fuel Simpel’s financial administration.
The standard API available in Abillity® not only enables straightforward integration with third-party systems but also facilitates a customer-by-customer migration. This eliminates the need for big bang migrations and their associated risks. The migration to Abillity® for Simpel was achieved in a short period after thorough preparation, testing the entire chain with partners. Invoicing and collection for Simpel customers now occur within a unified and efficiently managed billing framework.